Frequently Asked Questions
How do I schedule an appointment?
If you are interested in setting up an appointment or getting more information, please contact one of the therapists at their phone number or email address listed in their therapist profile, or you can leave your information at our main mailbox (no extension) if you are unsure of how to proceed. Please note, if you leave a message in the main mailbox, you may experience a longer wait-time than if leaving a message directly with a therapist.
What days are therapists available?
The therapists all have different schedules and also have varying levels of availability given their current caseload. Most appointments are offered during the 9-5pm hours with some therapists offering evening hours. It would be best to read the bios carefully to determine which therapist(s) would be a good fit for your current needs. Contact the therapist directly at their extension and schedule directly. If the scheduling is difficult due to availability, the therapist will be able to help you proceed with other appropriate options.
How do I know which therapist is right for my child?
We recommend carefully reviewing the bios in the Therapist Profiles of all of the therapists and based on your current needs, selecting the best fit. Call the therapist and leave a message at their individual extension listed on their bio. They will speak with you to discuss your needs and determine if they are the right fit. They will also be able to help you proceed if they feel another option would be more appropriate.
Do any therapists accept insurance?
None of the therapists accept insurance or are currently on any insurance panels. Dr. Chansky, Dr. Siqueland, Dr. Ledley, Dr. Baxt, Dr. Khanna and Carrie Potoff’s practices are all fee-for-service practices. However, all therapists provide receipts that can be submitted for reimbursement if you have out of network benefits.